A freezer door that opens onto a loading dock is wider and heavier than a restaurant walk-in door, and it gets bumped by pallet jacks all day. Once it stops sealing, warm air gets in and the moisture freezes on the frame and the floor. The heater in the jamb can’t keep up. Eventually the door freezes shut, or it won’t close at all. There’s a lot of flex and warehouse space in Chantilly, and some of it holds product for food distribution, so plenty of buildings here have doors like that.
Door repairs tend to cost less than anything on the refrigeration side, which is why the tech looks at the door early.
Defrost on big low-temp boxes
Freezers lean on defrost far more than coolers do. A large low-temperature box might defrost several times a day, and if one heater or the termination switch goes, the coil never fully clears. The box loses ground a degree or two at a time over several days. If yours is drifting up slowly and frost keeps building on the coil, the walk-in freezer repair page covers what’s usually behind it.
Hotel kitchens near the airport
The hotels near Dulles tend to have a walk-in cooler and freezer, banquet reach-ins and a bar, with ice machines on more than one floor. The ice machines are what gets forgotten. One that’s slowed down or is dropping thin, cloudy ice usually needs cleaning and descaling before anything else, and sometimes a part as well. See ice machine repair and cleaning. With that many units under one roof, ask us to price a maintenance agreement.
Addresses in 20152 can be on the Loudoun side, around South Riding. We cover Loudoun County too, so which side of the line you’re on doesn’t matter.

