Walk-in warming up right now? Keep the door shut and call (571) 350-0017.

Industry

Kitchen refrigeration for nursing homes and medical facilities

Long-term care kitchens run every day of the year and get inspected closely. We repair the food service refrigeration and leave you paperwork you can file.

Cafeteria serving line with salads and hot food wells

A nursing home kitchen never gets a slow day. Meals, snacks and supplements go out from early morning into the evening, often with special diets, so the walk-ins and reach-ins stay full and get opened constantly. When one fails, you can’t close for the night.

Temperature records

Inspectors and surveyors in long-term care pay close attention to temperature records. They’ll want to see cold food holding at 41 F or below and freezers keeping food frozen (most run at 0 F or colder), and when something did go out of range, what the staff did about it. A gap in the log, or a reading of 45 with no note beside it, is the kind of thing that raises questions.

The repair side should be on paper too. After a service call you get a report with the date and what was wrong, what the tech did, and the temperature the unit pulled down to before they left. File it with your logs.

Our guide to reading temperature logs and the monitoring and compliance page cover the rest of this.

Equipment around the building

Most of the cold storage is in the main kitchen: a walk-in cooler and freezer, reach-ins, and an ice machine. There’s usually more out on the floors too, like nourishment pantry refrigerators and ice machines on each unit for water pitchers. Ice machines that serve residents need extra care with cleaning, since residents with weaker immune systems are more at risk from bacteria that can grow in ice machines and water lines. Follow the manufacturer’s sanitizing schedule or your infection control policy, whichever is stricter. We can clean and sanitize the machines on a set schedule if that helps your staff.

Maintenance and weekend breakdowns

Regular maintenance visits keep condensers clean and turn up worn gaskets and slow leaks before they become a breakdown. If a walk-in goes down on a weekend anyway, the emergency service page explains what to do while you wait.

Common questions

Will your service report work for our state survey?

We can't speak for your surveyor. The report lists the date, the problem, the repair and the temperatures the unit pulled down to.

What should we do with food if the walk-in goes warm?

Follow your facility's food safety policy and your dietary manager's call. Keep the door closed, write down the time and temperature, and move what you can to a unit that's holding.

Do you service the ice machines on the resident floors?

Yes, if they're commercial machines. They can go on the same cleaning schedule as the kitchen machine.

Can the tech work around meal service?

Tell us your meal times when you call. Unless it's an emergency, we'll schedule around them.

Service call

Cooler running warm?

Call and tell us what it's doing and what the thermometer says. You'll get an arrival window on the phone, and a written price before anything gets fixed.

Rooftop condensing units on a commercial building
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