Contact us
If something's down and you've got product in it, call. The form is for things that can wait a day or two.
The form below works well for maintenance agreements, replacement quotes and repairs that aren’t urgent. We’ll get back to you to set up a time.
It helps to include the business name, the address where the equipment is, what kind of unit it is and what it’s doing. If you can, add the temperature it’s reading and a photo of the data plate (the tag with the model and serial number, usually inside the door or on the condensing unit). That way the tech has a better shot at bringing the right parts.
Not sure what to tell us? The FAQ page covers most of the usual questions.
Call us or send a message
Every field in the form helps the tech show up with the right parts. It goes straight to our office by email. If food is warming up right now, call instead.
- HoursEvery day, 8am to 7pm. Emergency service available after hours.
- Emailinfo@northsiderefrigeration.com
- EquipmentCommercial only. No home fridges.
Before you call
My fridge at home is broken. Can you help?
Sorry, no. We only work on equipment at businesses, so a residential appliance repair company is the better call.
Where's the model number on my unit?
Look for a metal plate or sticker inside the door, on the back or side of the cabinet, or on the condensing unit. Snap a picture and send it with the form.